Palmerston Bakery in Palmerston, Northern Territory, is the first business in Australia to implement Cybake bakery management software.
Cybake cloud bakery software is used by retail and wholesale bakeries of all sizes to process orders and automate production, invoicing, deliveries, e-commerce, and more.
Palmerston Bakery general manager Bryan Seears said, “We had a bespoke system before. It was built specifically for us many years ago. It was a good system, don’t get me wrong, but it just wasn’t keeping up with the trends. So, things like the weekly order schedule for customers in Cybake is a godsend for us.”
A wholesaler that started out as a hot bread shop in 1995, Palmerston Bakery has a production capacity of up to 20,000 bread rolls each day.
Summing up why he made the move to Cybake’s cloud-based system, Seears explained, “I think the big ticket is control. Control for our production team and admin. There’s just more control – it’s easier to access the information that we’ve got.”
Originally founded in the UK, Cybake opened for business in Australia in February 2022, spearheaded by business development manager Josalyn Price.
Price said, “As our first bakery here in Australia, it was a great experience helping to implement Cybake for Palmerston Bakery. Bryan is very knowledgeable and great to work with, so I got to learn a lot from him. Plus, it’s cool that our first customer is in the Northern Territory.”
Jane Tyler, Cybake’s managing director and the software’s original creator, thanked Palmerston Bakery for being the first in Australia to believe in the software.
“We’d had quite a few enquiries from Australia before we opened, and a strong inkling that there was pent-up demand for a cloud solution like ours. Turns out that we not far off in our thinking. We will be announcing more Australian users soon and now we are in discussions with bakeries in New Zealand too,” she said.
For more information on Cybake bakery management software, see here.